Privacy Policy
Last updated: 20 October 2026
Wall Trade collects only what it needs to run your account, your watchlist and your paper portfolio, and never sells your personal data.
1. Who we are
Wall Trade (walltrade.markets) is run by Wall-Trade (Private) Limited, a company registered in Pakistan. In this policy “we” means Wall-Trade (Private) Limited and “you” means anyone who uses Wall Trade.
2. What we collect
| What | Examples | Where it comes from |
|---|---|---|
| Account details | Name, email address, password (stored encrypted, we never see it) | You, when you sign up |
| Google sign-in details | Name, email address, profile photo | Google, only if you choose “Continue with Google” |
| Your activity in Wall Trade | Watchlist, paper portfolio trades and cash entries, dividends you confirm, price alerts, settings | You, as you use the app |
| AI chat | Questions you ask the Wall Trade AI, sent to our AI provider to answer and not saved by us. We keep a usage record (feature, time, size) to apply your monthly limit. | You |
| Technical data | IP address, device and browser type, log-in times, error logs | Your device, automatically |
We do not collect your bank details, card numbers, CNIC or brokerage account login. Wall Trade does not hold your money or real shares; the portfolio is a paper (simulated) portfolio.
3. How we use it
- To create and secure your account and let you sign in.
- To show your watchlist, paper portfolio, alerts and personalised dashboard.
- To answer your AI chat questions and generate AI summaries.
- To send account emails (sign-up codes, password resets) and, if you have not unsubscribed, product updates and market emails.
- To fix bugs, prevent abuse and keep the service secure.
- To meet legal obligations.
We use Microsoft Clarity to understand how people use Wall Trade (which pages are visited, where people click and scroll, and where the site breaks), so we can improve it. Clarity may record anonymised sessions of your visit; we set it to hide text you type and on-screen amounts, such as portfolio values. We do not use your data for advertising, and we do not sell or rent it to anyone.
4. AI features
AI features (stock briefs, market briefs, summaries and chat) are powered by a third-party AI model provider. When you use AI chat, your question and the market data needed to answer it are sent to that provider to generate the reply. The provider processes this data only on our behalf and does not use it to train its models under our commercial terms. Do not enter personal or sensitive information (such as CNIC or account numbers) into the chat.
5. Who we share it with
We share personal data only with service providers that help us run Wall Trade, and only what each needs:
| Provider | What for |
|---|---|
| Supabase (self-hosted on our own server) | Database and sign-in |
| Our hosting provider (virtual private server) | Running the website, app backend and database |
| AI model provider | AI features (section 4) |
| Resend | Sending emails |
| “Continue with Google” sign-in | |
| Microsoft (Clarity) | Usage analytics and session recordings (section 3); see Microsoft’s privacy statement |
| Netlify | Domain name (DNS) |
Market data providers (such as Capital Stake and the Pakistan Stock Exchange) send data to us; we do not send them your personal data. We may also disclose data if required by Pakistani law, a court order or a regulator, or to protect the rights and safety of our users or the company.
6. Where your data is stored
Your data is stored on servers that may be outside Pakistan, and some providers above process data in other countries (for example the United States). We use providers with appropriate security safeguards.
7. How long we keep it
- Account, watchlist and portfolio data: while your account is open.
- After you delete your account: removed within 30 days, except what we must keep by law or for security logs.
- Technical logs: up to 90 days.
- AI usage records: while your account is open.
8. Security
We use encrypted connections (HTTPS), encrypted passwords, access controls and keys kept outside our code. No system is completely secure; if a breach affects your data, we will tell you without undue delay.
9. Your choices and rights
You can:
- Ask to see, update or correct your name, email and other data.
- Ask for a copy of your data.
- Ask us to delete your data, or delete your account.
- Unsubscribe from marketing emails using the link in any email (account emails still arrive).
- Withdraw Google sign-in access from your Google Account settings.
To use any of these, email admin@walltrade.markets. We reply within 30 days.
10. Children
Wall Trade is for people aged 16 and over. Users aged 16 or 17 should use Wall Trade with the knowledge of a parent or guardian. We do not knowingly collect data from anyone under 16; if we learn we have, we delete it.
11. Cookies
We use essential cookies and similar storage to keep you signed in and remember your settings (such as your selected chart range). We also use Microsoft Clarity cookies to measure how the site is used (section 3). We do not use advertising cookies. You can block or delete cookies in your browser settings; essential cookies are needed for sign-in to work.
12. Changes to this policy
If we make important changes, we will update the date at the top and tell you by email or in the app before they take effect.
13. Contact
Wall-Trade (Private) Limited, Pakistan
Email: admin@walltrade.markets